LEGAL / CREDIT PURCHASES

Credit purchases
and refunds.

These terms explain credit purchases, the new account bonus, and how to request a refund.

Last updated: October 8, 2026 · Version 2026-10-08-v3.

This is an archived version for purchases made under the October 8 terms. Read the current terms.

1. Packs and prices

There are two one-time purchase packs, with no subscription: 5,000 credits for R$50 or US$10 and 12,500 credits for R$100 or US$20. You choose the currency before checkout. The purchase is linked to the MotionLLM Assistant account used at checkout. Stripe shows the final amount and charged currency before payment confirmation. Exchange conversion and any card issuer fees may vary.

One credit equals one second of job execution. Rules for measurement, rounding, reservations, and failures will be published before jobs become generally available.

2. Credit availability

Credits appear in your balance after payment confirmation. Cloud generation is not generally available yet, so you may purchase credits before you can use them. There is no guaranteed launch date. Credits do not expire before cloud generation becomes available to your account.

New accounts receive 250 welcome credits once, with no purchase or card required. They remain in your platform balance, are not a Stripe product, and have no cash value or refund. The bonus is granted when the new account's profile is created and may take a few moments to appear.

Before credits can be used, we will publish complete usage rules and updated service information. You do not need to buy credits to create an account.

3. Refund requests

You can request a refund by emailing yuri.vieira.a@gmail.com. Include the payment ID shown in your purchase history and your account email, if you have one. Do not send your full card details.

You may submit a request at any time, but a request does not guarantee an automatic refund. We will review the purchase under applicable law, considering service availability, any failures, and credits already used. When a refund is not legally required, we may approve or decline the request after review. These terms do not set a universal commercial request period or limit rights and deadlines under applicable law.

An approved refund will be requested through Stripe to the original payment method. For a full refund, the credits from that purchase will be removed from your balance. If your available balance is lower than the refunded credits, the difference will be recorded as a credit deficit, with no automatic cash charge. New purchases and jobs will be suspended pending account review. Partial refunds require individual review and balance adjustment. The time for the refund to appear on your statement depends on Stripe and your card issuer.

4. Payment and security

Payment takes place in Stripe's hosted checkout. MotionLLM Assistant does not receive or store full card numbers. The server updates your balance after a signed webhook confirms payment; returning to the portal from checkout does not, by itself, add credits.

5. Operator and contact